“Dear Jeff and Bob Hunter,
This letter is to thank you and your employees for the excellent service you afforded me in the purchase of my new overhead garage door.
From my visit to your sales office, to the purchase of the door and the day of the installation, your company and its employees performed extremely well. I especially appreciated the "heads-up" phone call from the installers reminding me in advance as to the approximate date and time of the installation. The entire process of selection, purchase, installation, final clean up and removal of the old door was a very positive experience.
I work in the commercial property management industry where I come in contact daily with vendors and service companies. Most of them could take a lesson from your efficient and thoughtful service.
Thank you again,